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Are you need quality sytems? Connect with Us.

Office Address

  • Makati CBD MM PH 1224
  • +63 949 142 5234
  • info@baxslash.com

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FAQ

Have Any Questions?

Got Any Question?

    BaxSlash offers a wide array of services including software development, web design, mobile app development, network solutions, cybersecurity, cloud computing, data analytics, IoT solutions, and IT consulting.

    To request a service, visit our website and navigate to the “Services” section. Choose the service you’re interested in and follow the instructions to initiate a request or inquire for more details.

    A: Absolutely! BaxSlash specializes in providing customizable solutions to align with your specific business requirements. We work closely with clients to deliver personalized services.

    BaxSlash caters to a diverse range of industries including but not limited to healthcare, finance, retail, education, e-commerce, manufacturing, and hospitality.

    Yes, we offer ongoing maintenance and support services to ensure the smooth functioning and optimal performance of our solutions.

    Certainly! BaxSlash has experience in upgrading and modernizing legacy systems to enhance efficiency, security, and compatibility with current technologies.

     

    Reach out to us through our “Contact Us” page and our team will guide you in understanding which service aligns best with your business objectives and needs.

    Yes, we ensure that our services comply with relevant industry standards and regulations to meet the required quality and security benchmarks

    Absolutely! BaxSlash specializes in the seamless integration of our solutions with your existing systems to ensure a cohesive and efficient operational environment.

    The duration of a project varies based on the complexity and scope of the service. During the consultation phase, we provide an estimated timeline for project completion.

    BILLING

    BaxSlash offers flexible billing options, including one-time payments, hourly rates, or project-based pricing, tailored to the nature and duration of the service.

    No, we maintain transparency in our billing. All charges are communicated and agreed upon with the client before any billing occurs. There are no hidden fees.

    Certainly! We provide a detailed breakdown of charges, ensuring transparency and clarity in the billing process.

    The requirement for an initial deposit varies based on the service and project. During the consultation, we discuss payment terms and any required deposits.

    BaxSlash accepts various forms of payment, including credit/debit cards, bank transfers, and other secure online payment methods. Specific payment options will be provided during the billing process.

    Yes, we can work with you to set a budget or spending limit for your project, ensuring it aligns with your financial expectations and requirements.

    Yes, BaxSlash offers discounts for long-term projects or bulk services. Please discuss this during the consultation to explore the available options.

    Absolutely! Upon request, we provide detailed invoices that you can use for record-keeping or reimbursement purposes within your company.

    If you have concerns or disputes regarding billing charges, please reach out to our billing department at billing@baxslash.com, and we will address your queries promptly.

    Late payment penalties may be applied based on the terms agreed upon during the project initiation. It’s important to adhere to the agreed-upon payment schedule to avoid any penalties.

    Support and General

    You can reach our support team by emailing us at support@baxslash.com or by using the contact form on our website. We’ll respond promptly to assist you.

    While we strive to respond as quickly as possible, our support is currently available during standard business hours. Urgent inquiries may be addressed outside of regular hours in certain cases.

    We appreciate your feedback! Feel free to share your experience and suggestions by emailing us at feedback@baxslash.com.

    Yes, you can schedule an appointment for a face-to-face meeting at our office. Please contact us in advance to arrange a suitable time.

    Yes, we offer training sessions to help clients understand and utilize the implemented solutions effectively. Reach out to our support team to schedule a training session.

    Yes, we welcome requests for additional features or modifications to existing projects. Contact our support team to discuss the details and requirements.

    Yes, we are always on the lookout for talented individuals. Check our Careers page on the website for current job openings and details on how to apply.

    You can subscribe to our newsletter by visiting our website and entering your email address in the subscription form at the bottom of the page.

    BaxSlash is located at Floro Road, Galleros Compound, Brgy. Banilan, Pakil, Laguna, Philippines.